Carol D. Juel

Carol Juel

Carol Juel
Executive Vice President and Chief Information Officer
Synchrony Financial

As the Chief Information Officer of Synchrony Financial, Carol drives our overall Information Technology strategy and vision, with a continuous focus on payments innovation. As CIO of Synchrony Financial for the last three years, Carol has led growth for our company, our clients and customers by delivering innovative solutions, driving the company’s digital transformation, and developing strong technology partnerships.

Prior to Synchrony Financial, Carol served as CIO of GE Capital Retail Finance.  In the ten years Carol spent with GE, she held a variety of senior leadership roles, focused on IT Governance, Security, Business Development, Digital and Marketing. Before joining GE, Carol spent nearly a decade in technology consulting at Accenture. She focused on the financial services sector, delivering strategic and complex technology initiatives to drive growth and operational excellence for clients.

Carol is the executive sponsor of Synchrony Financial’s Women’s Network as well as our Summer Immersion Program with Girls Who Code. She chairs the Technology Working Group and co-chairs the Innovation Steering Committee at Synchrony Financial.  Carol is passionate about driving a culture of innovation, diversity in the workplace and mentoring women in technology.

Throughout her more than 20 years in Information Technology, Carol has leveraged her deep technology and financial services background to develop creative technology solutions to meet the needs of customers and clients.


  • Named one of the Most Influential Women in Payments for 2016 and 2017
  • CIO 100 Award winner for 2015, 2016 and 2017
  • Earned a Bachelor’s degree from College of the Holy Cross.